Privacy Policy
Last updated: 21 June 2026
Enthiram.AI ("Enthiram", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our website or use our products, including FirePencil and other Enthiram agents (collectively, the "Services").
1. Information we collect
We collect information in the following ways:
- Information you provide — such as your name, email address, company, and message when you contact us, request a demo, or join a waitlist (for example, the FirePencil Beta).
- Usage and device data — such as IP address, browser type, pages visited, and interactions, collected automatically to operate and improve the Services.
- Connected platform data — where you authorise Enthiram agents to connect to third-party tools (e.g., analytics, advertising, e-commerce, or data platforms), we process the data needed to perform the requested tasks on your behalf.
2. How we use your information
We use the information we collect to provide, maintain, and improve the Services; to respond to your enquiries and provide support; to operate AI agents and automations you request; to send you product updates and announcements where permitted; and to protect the security and integrity of our Services.
3. Cookies and similar technologies
We use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control non-essential cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
4. How we share information
We do not sell your personal information. We may share it with trusted service providers who process data on our behalf under appropriate confidentiality and security obligations, with third-party platforms you have asked us to connect to, or where required by law or to protect our rights.
5. Data security
We apply technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Data retention
We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. When information is no longer required, we take reasonable steps to delete or anonymise it.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, please contact us using the details below.
8. Third-party services
The Services may link to or integrate with third-party websites and platforms that operate under their own privacy policies. We are not responsible for the practices of those third parties and encourage you to review their policies.
9. Children's privacy
Our Services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above, and where appropriate we will provide additional notice.
11. Contact us
If you have questions about this Privacy Policy or your information, reach us via WhatsApp or through our contact section.
This Privacy Policy is provided as a general template and does not constitute legal advice. We recommend having it reviewed by qualified legal counsel to ensure it meets the requirements applicable to your business and jurisdiction.